TRIANNUAL II: July 18-19, 2022
Engagement and Experience
In this Triannual, we dive deep into the patient and employee experience and work to redesign our major touchpoints of communication to increase employee engagement, retention, and recruitment and improve patient satisfaction and well-being.
TRIANNUAL II: CONTENT
Leadership, Engagement, Experience, Action
Block I: Leadership
In this Leadership module, we’ll dive deeper building our resilience, observing how our resilience connects to employee engagement and will revisit servant leadership principles we’ll need to successfully embody the role of the leader.
Block II: Engagement
In the Engagement module, we’ll work through the Seven Stages of Employee Engagement and collect wisdom from our leadership team on how to improve every stage of the employee experience at Trinity Health.
Block III: Experience
In this Experience module, we’ll explore different forms of customer journey mapping, including touchpoint mapping and experience design to reimagine the ideal patient experience at Trinity Health, helping us to innovate a better way of providing care.
Block IV: Action
In the Action module, we’ll celebrate what we’ve accomplished in 2022 and schedule time to accomplish our FY2023 Priorities with the 10% secret. We’ll also work through some important content to learn how we can begin to reclaim our time.
WORKBOOK AND PLANNER
Integrating What You’ve Learned
FY2023 Planner
Access a digital download of the FY2023 Planner with all yearly, quarterly, and monthly planning pages from July 1, 2022 – June 30, 2023.
LEADER-TO-LEADER
Download the Leader-to-Leader Update and Leader-to-Leader Agenda to prepare for your 1:1 meetings with your leader and direct reports.
FY2023 FILLABLE PDF PLANNER
If the paper planner isn’t as convenient for you, try using this digital, fillable pdf to work through your quarterly, monthly, and annual planning.
Click here to download.
FY2023 DAILY PAGES
Intentionally make room for the four focuses of a leader and commit to strategy with timeblocking your big three and top priorities with the daily pages for FY2023.
Click here to download.
TRIANNUAL II WORKBOOK
Revisit the exercises from Triannual II, helping to process and integrate what you’ve learned about Engagement and Experience with the Triannual II workbook.
Click here to download.
TRIANNUAL II: PHOTOS
A Look Back at Our Leadership Quest
TRIANNUAL II: PLAYLIST
